Kind and Considerate
I'm writing to let you know how much I appreciated the work that Danny did for me. He was a life saver, very nice and informative about what he had to do. He's one of a few that likes his job and is kind and considerate. If I need any more work done he's the one I'll ask for. Thank you so much. You don't know how much I appreciate it.
First I want to thank you and your staff yesterday for your help with my problem.
I know a drain problem to you is an every day occurrence, but I am happy to see that your staff knows that to the customer it is of real concern and must be dealt with at the soonest possible moment.
At this particular address I have two (2) units with a single bathroom in each, so plugged drains are of immediate concern.
I didn't think you could do any better than the first person I talked to on the phone until you told me the problem was solved.
I think you again for a great staff. As you and I both know. good jobs require more than one person doing great.